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softsync is getting stuck after specific number of sync

Deepanshu Kakkar
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May 31, 2021

Hello,

I am using softsync free version for data migration from teamwork to JIRA. I have configured that. 

Few awkward things happen: 

#1 In configuration, it is showing we need to put teamwork domain and api key for integration, but I am getting teamwork login page.

#2 After starting sync it allows tasks list but unable to sync tasks under those tasks lists.

 

I have checked in console of browser, it is showing following response:

{"success":"success","data":{"366":{"isBlocked":false,"remainingActionsAmount":9}}}

 

Here I am doing one-way integration, From Teamwork To JIRA. 
One thing which is looking awkward is that during migration, it renames the task and task list of teamwork. It prepend the code like JIRA Project key with number e.g. BBS-4 BBS-2 etc.

Can you please let me know that Is there any way so that such renaming can be avoided?

Can anyone please help me out and suggest what should I change with softsync here?

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