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"Test" IssueType does not appear in the Issue Type Schema after installing Zephyr Squad

We got the Zephyr Squad installed from our Atlassian admin and it appears on our project side bar but when we go to "Create a Test" it does not do anything. We tried going to follow steps in the below article but the "Available Issue Types" does not show the "Test" issue type. Can someone please explain what are we missing here. The "Test" sub-task that you see below is a separate custom sub task we created and not added through Zephyr.,a%20option%20to%20be%20selected.



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Hi @Gaurav Shinde Get in touch with your JIRA admin for adding Test Issue type to your project Issue type scheme.



Test Issue Type.PNG

If you are JIRA Admin, check General Configuration of Zephyr Plugin. 

Thanks Vikrant for your reply! The problem is the "Test" IssueType does not come in "Available Issue Types" in the "Issue Type Scheme" even after installing Zephyr Squad. Interestingly I cannot find the above checkbox you show in the screenshots in configuration too.

@Gaurav Shinde  These Checkbox availble in Plugin Configuration. 

Only Atlassian Admin or JIRA admin have permission to Check Plugin Configuration?

Kindly ask your JIRA admins to check plugin configuration and add This issue type in Issue type scheme ?

Check workaound provided by Zephyr for this issue :-


Thanks Vikrant! I will try the above out with our Atlassian Admin to see if it works. I have got the admin rights for our project and we checked the General Configuration for the plugin as the below screenshot suggests for some reason we dont see the "Test" IssueType we added to select. I guess this below list shows IssueTypes for all projects and hence its a big list. So possibly the last option would be uninstalling and re-installing Zephyr Squad to see if it works.Screenshot 2021-05-19 at 6.31.00 PM.png 

Project Admin dont have permission to access all Issue type or to manage Issue type Scheme. Project admin only add system issue types. JIRA admin have permission to manage Issue type Scheme. 

Hi Vikrant, So I asked our Atlassian admin to create an issue type in the project and assign it to a project scheme, then too it doesnt show up in the Plugin configuration to select in the dropdown. 

Hi @Gaurav Shinde  No need to create issue type, it already created when you install plugin. Admin only need to drag and drop issue type from Available Issue type to Project issue type sheme.

Yes we tried the above article too. The problem was that the issuetype wasnt already created when we installed the plugin because we had already an IssueType by the same name "Test" which caused the conflict. Renaming the existing issuetype, uninstalling and reinstalling Zephyr Squad fixed the issue

Like Vikrant Yadav likes this

Cool! Glad to hear it fixed ! 
Same thing mentioned in article I shared. 

So, we have managed to fix this by uninstalling and re-installing Zephyr Squad and maybe found the underlying issue. Before we installed Zephyr Squad we had an existing "Test" IssueType for our project which was a "Sub-Task". We tried renaming that to "Test Case" , then uninstalled Zephyr Squad and then reinstalled and it managed to give us a "Test" IssueType out of the box without us having to create a new issue manually.

Thank you @Vikrant Yadav for all your help!

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