Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,368,019
Community Members
 
Community Events
168
Community Groups

jira problem, page is reload every time when you open issue

Edited

Recently, in jira, when you open an issue, the page is reload every time. This is wildly annoying, I tried the method described here, but it did't help. Maybe someone also faced a similar problem?

 

1 answer

0 votes
Jack Brickey Community Leader Aug 24, 2022

Hi Tima,

Do you mean to say that the page continually reloads? Does it do it for every issue for every project? Have you attempted different browsers? Finally if this is a repeatable scenario and different browsers and clearing cache do not work then I would open a support ticket with Atlassian. They would be able to login and verify what might be happening.

Hi Jack,
Yes, the page continually reloads.
Yes, it for every issue for every project.
Yes, i attempted different browsers.
Yes, we open a support ticket with Atlassian, we are currently awaiting a response from them.

Thank you for your help

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS

Atlassian Community Events