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Why I can't share a dashboard?

Endre Kallai
Endre Kallai Aug 26, 2020

Hi there,

I have just tried to share my dashboard with the admins of the project with no luck. I have granted permission - as far as I could see it was all set up correctly - but when I sent the link, the admins said they could not see. Only came up with an Error page.

What can I do? Is there a way to troubleshoot?

Cheers,

Endre Kallai

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John Funk
John Funk
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Aug 26, 2020

Hi Endre - You also have to share any underlying filters that the gadgets are using in the Dashboard. 

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Endre Kallai
Endre Kallai Aug 26, 2020

Hi John, thank you. How do you do that though? What are the steps, please?

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Jack Brickey
Jack Brickey
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Aug 26, 2020

Yes you need to share the Dashboard and the Filters. This has always seemed overly complicated to me TBH but there are more important things to whine about. ;-)

Here are the steps:

Dashboard - click on ellipses > edit dashboard and update the Access to share w/ desired group/role

Filters - for every filter reference in the dashboard share w/ the same folks as the dashboard. Go to the filter click on Details and then Edit permissions

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Endre Kallai
Endre Kallai Aug 26, 2020

apparently, i have no filters... so should i not just be able to share??

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Al Turner
Al Turner
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Oct 17, 2023

Sharing the filter on top of the dashboard is the most annoying step I've come across in my short time using Jira. Makes no sense to me.

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