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Unable to Remove/Add columns in Filter

chakravarthysai mateti
chakravarthysai mateti Apr 06, 2023

Hi,

Greetings of the day,

 

I have given Edit option to users (To edit Filter) but they are unable to Remove/Add columns as Done option is greyed out.

 

Regards,

CVS.

 

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Benjamin
Benjamin
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Apr 06, 2023

Hi @chakravarthysai mateti ,

 

Are you referring to the board columns? If so, Are they a board/project admin. If not, you would need to grant them permission

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chakravarthysai mateti
chakravarthysai mateti Apr 06, 2023

HI @Benjamin ,

 

Thank you for replying,

 

Not boards unable to select the columns in filters.

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Benjamin
Benjamin
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Apr 06, 2023

Welcome. Then you maybe running into the same issue as this post:

https://community.atlassian.com/t5/Jira-Software-questions/Not-able-to-select-custom-field-in-the-filter-Field-is-not/qaq-p/994719

Likely is the way the field context is setup.

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chakravarthysai mateti
chakravarthysai mateti Apr 07, 2023

Hi @Benjamin ,

 

Thank you for your response,

 

When user tried to edit "columns" in filter it is not reflecting ,

For example:

User want to remove Start date in columns, when he tried to do that it is not reflecting in filters.

 

Thank you,

 

Regards,

CVS.

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Benjamin
Benjamin
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Apr 07, 2023

Hi @chakravarthysai mateti ,

 

For clarity, the user is now able to de-select the start date column but the result is that the column is still there? If this is the case, would ask the user to clear browser cache and try again.

 

-Ben 

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