Testing Board - the test execution is not load.

Vadim Gheorghita February 28, 2024

When I click on the Testing board, I receive an "Error rendering Web Panel" message.

1 answer

0 votes
Perisic Nikola
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 28, 2024

Welcome to the community @Vadim Gheorghita !

Is this issue regarding to the Xray app?

Vadim Gheorghita February 28, 2024

I don't know if DevOps has installed Xray app. Please see below the screen with issue :jira_issue.png

Perisic Nikola
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 28, 2024

Yes, this is from the Xray app.

Please refer to this page: https://community.atlassian.com/t5/Jira-Software-questions/XRay-error-rendering-web-panel/qaq-p/2619451

You should reach to the Xray support, since this error is related to their application.

Here is the link: https://jira.getxray.app/servicedesk/customer/portal/2/user/login?destination=portal%2F2

Vadim Gheorghita February 28, 2024

Ok, thank you

h.bakker2
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 28, 2024

We seem to be having the same issue on a unrelated board, are you sure there is no broader outage of Xray? 

Perisic Nikola
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 28, 2024

Hi @h.bakker2 Atlassian is also having an active incident including the Connect apps. This also could be the impact as well:

https://jira-software.status.atlassian.com/

But yes, this issue with Xray is different since one user had this same problem 5 days ago.

Like h.bakker2 likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events