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Show/Hide Fields Based on Other Field Values

So I've done this on Server - I believe with Behaviors. Wondering if it's possible with something like ScriptRunner in CLOUD. I want to be able to hide or show field on a JIRA Create Screen based on a prior fields value. In the example below, Work Being Done sets the field selection thereafter...


1. User selects field Environment = "Confluence"

2. User selects field Work Being Done = "New Space Request"

The Create Screen should then only show fields that pertain to creating a New Space such as Type of Space, User Access and so on.

In this case I want to hide any fields related to a Plugin Request, Enhancemnet or Integration for example.




2 answers

Hi Andy,

Thank you for your question.

I can confirm that the ScriptRunner for JIRA Cloud plugin is unable to perform any dynamic validation on issue forms to link or hide fields like the server version can with the Behaviors feature.

Also I can confirm that the plugin cannot dynamically populate field values like it can in the server version can with the Behaviors feature.

The reason we are unable to provide this functionality is due to the restricted functionality and API's which Atlassian provide inside JIRA Cloud, due to the fact that Atlassian only provide a Rest API in Jira Cloud and not the same Java API that the server version contains.

You can see more detailed information on the differences between ScriptRunner for JIRA Cloud and ScriptRunner for JIRA Server inside of the documentation page located here.

I hope this information helps.



0 votes
Simon Herd Atlassian Team Aug 28, 2020

Andy, it is not directly on point as it is not done with ScriptRunner; however, ProForma (or ProForma Lite) allows you to show or hide fields using conditional logic, which should meet your needs. It works the same in Cloud or Server, and the ProForma Create Issue feature, with the ability to link directly to a form, has helped many organisations to work around the limitations of the Jira create screen.

The GIF below shows how conditional logic can work on a form (I made it for a slightly different question, but it seems relevant enough here).



Multiple tables in a form.gif

Hi Simon,

How did you make this form?

Question Referred to Cloud deployment type. 
ProForma does not support Jira Cloud.

Is there any other way to achieve this on cloud? 

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