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We use Jira Software premium to organise the development of our technology and want to enforce IP allowlisting since we all use a company VPN. When we do so, it indeed prevents people from accessing Jira Software, but it also prevents our customers to access our Jira Service Desk. Asking for customers to have a fixed white listed IP is not a possible option.
Is there something we can do?
Thank you
Hi Clement,
You will not be able to use allowlisting in that case, as your customers will never be able to access it.
So there is no way to activate it for one product and not for the other?
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Unfortunately no.
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I have the same problem and another admin mentioned that Jira Enterprise has the concept of sub-orgs.
Is there some way the OP's question can be accomplished with Jira Enterprise?
Thanks
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