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How to use the start date smart value for automation rules?
Hello.
can someone explain why the following smart values don't work/ don't return a result?
I need the following calculation "End Date" = "Start Date + 4 weeks". My problem is, that the start date which the Team sets isn't always the same day - That's why I want to avoid replacing "issue.startDate" with "now" as smart value
According to the Log, the rule was successfull, but when I check the "End Date" field in the ticket, the field is empty.
However if I replace "now" with "issue.startDate" the automation rule actually works and returns the correct date. Using only "start.Date" doesn't work either.
Thanks for your feedback!
1 answer
1 accepted
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