A JQL filter displays the Linked Assets field values as expected on the service requests. However, using the same saved filter in Filter Results gadget used in a dashboard is not displaying the Linked Assets filed values.
Note: Since the dashboard creation is common for both Jira Software (Cloud) and Jira Service Management (Cloud) type projects, I asked the question here.
Is there a ticket created for this problem with Atlassian ? Is there any better way to display the field in dashboard without buying any expensive add on for reporting?
John, Thanks for the response. I am more concerned about the Linked Assets field by JSM and not the linked Issues field. I am able to see the values in the linked issues field without any issue through the filter results gadget. The issue is with the Linked Asset field owned by JSM. The filter in issues filter shows the values in the Linked Assets, but the gadget is not showing the field as selectable field, however, the values are not showing up in the dashboard. Btw John, the Linked Assets field is populated with the asset keys created in Insights (add on). When the Issue filter can show the values, the same filter is used in the Filter Results gadget and expecting to show the values as shown by the filter.
On October 20, 2021, Atlassian published a security advisory for Jira Service Management. The full advisory is available at this link. We've seen a number of questions already asking for...
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