I can't see any documentation anywhere on how to change these columns. I am the Jira Admin and have full access to our Jira Cloud instance. Half of these don't make any sense but we would like to utilize this feature. Any way to change the titles and functionality of these columns??
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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