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How do you set a notification for changes to a specific field?

Sergey I'm New Here Dec 10, 2020

Hi! Has anything changed in Jira to make it possible to set notifications for changes of specific fields? Looks an important feature for creation of workflows (e.g. customer support learning about due date changes for customer-reported bugs). The latest info seems to be from 2014. 

Best Regards,




2 answers

1 vote
Liam Green Community Leader Dec 10, 2020

Hi @Sergey 

Welcome to the Community!

I think this is something that could be done with Automation.  I've put a link to a really useful article below, but if you need any further guidance then let me know:

Regards, Liam

0 votes
Prince Nyeche Community Leader Dec 10, 2020

Hi @Sergey 

Nothing seems new as you can configure the notification scheme for fields only for "user custom field value" and "group custom field value". so a notification could be sent based on certain events. However, with the Issue updated event enabled, any field that gets updated should trigger a notification. To me it seems like the specific field in question hasn't been updated on the project for a long time. 

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