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How can I tell who installed a plugin and when on Jira Cloud?

Rob Horan
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Jan 05, 2021

Unfortunately the audit log doesn't include plugin installation.  How can I tell who put in a trial app and when it happened? Is it even possible?

2 answers

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Kian Stack Mumo Systems
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jan 05, 2021 • edited

Rob,

 

Go to Settings >  Apps >  Manage Apps >  Audit Log. 

There, you'll be able to see who installed an app.Screen Shot 2021-01-05 at 9.07.10 AM.png

Rob Horan
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Jan 06, 2021

Wow, that was easy, thank you!

Thank you Kian. That was really helpful. 
I wish the Cloud edition logs can go back more than 90 days.

Like # people like this

@Kian Stack Mumo Systems  - Thank you for your reply.  When I look to see who installed the app, it says "Anonymous" - why might that be?

Kian Stack Mumo Systems
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 01, 2023

@Gena Welk

I'm not quite sure. Are you on Data Center or Cloud?

Thanks,

Kian

Kian Stack Mumo Systems
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 01, 2023

@Gena Welk

If I had to guess, I'd say that these were automatically installed apps. I see entries from "anonymous" in my instance too, but only for preinstalled items such as Automation for Jira, Slack for Jira, ect. These are ones that the admins aren't installing or updating, but is being done automatically in the background.

Thanks,

Kian

Like Vitalii Saienko likes this

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