How can I tell who installed a plugin and when on Jira Cloud?

Rob Horan
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January 5, 2021

Unfortunately the audit log doesn't include plugin installation.  How can I tell who put in a trial app and when it happened? Is it even possible?

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Kian Stack Mumo Systems
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January 5, 2021

Rob,

 

Go to Settings >  Apps >  Manage Apps >  Audit Log. 

There, you'll be able to see who installed an app.Screen Shot 2021-01-05 at 9.07.10 AM.png

Rob Horan
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January 6, 2021

Wow, that was easy, thank you!

Erik Beltran April 13, 2022

Thank you Kian. That was really helpful. 
I wish the Cloud edition logs can go back more than 90 days.

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Mark B Wager July 14, 2023

Is there a way to retrieve this via the API?  I tried to view it using the RSS feed link in the Audit Log, but it only displays a portion of the listed items.

Mark

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Gena Welk February 28, 2023

@Kian Stack Mumo Systems  - Thank you for your reply.  When I look to see who installed the app, it says "Anonymous" - why might that be?

Kian Stack Mumo Systems
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March 1, 2023

@Gena Welk

I'm not quite sure. Are you on Data Center or Cloud?

Thanks,

Kian

Gena Welk March 1, 2023

cloud

Kian Stack Mumo Systems
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March 1, 2023

@Gena Welk

If I had to guess, I'd say that these were automatically installed apps. I see entries from "anonymous" in my instance too, but only for preinstalled items such as Automation for Jira, Slack for Jira, ect. These are ones that the admins aren't installing or updating, but is being done automatically in the background.

Thanks,

Kian

Like Vitalii Saienko likes this

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