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Lately it seems that all comment notification emails are going out with the following:
<user> commented:
[●●●●●]
Any idea how to remove these dots and allow folks to see the comments again?
Hello @David Loszewski ,
While exploring in my instance, I found that it could be due to safe customer notification. Please check the link below :
What are the safe customer notifications? | Jira Service Management Cloud | Atlassian Support
Hopefully, this helps!!
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not sure if this is the solution but seems plausible. I've disabled for now. Thanks!
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