Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,299,489
Community Members
 
Community Events
165
Community Groups

Changing e-mail of Users existing in current workspace

Edited

Hi Team

I have been using JIRA for quite some time https://growskills.atlassian.net/. We are building a Product and have been using it.

Problem Background

  • Currently the developers are having e-mail id belonging to another domain name i.e (@justwines.com.au), but as we plan to launch a new product under the Brand Name : growskills.com, so all developers mapped in https://growskills.atlassian.net/ will now have e-mail id (@growskills.com). 

Problem in Hand

  • Now the big questions it, how do we change the e-mail ID of same users in JIRA, as a lot of work has already been done and multiple sprints have been executed ?
  • Also, I am using BitBucket for Code Management and it is also linked with JIRA, so what will be the impact there as same set of users are also having account in BitBucket. What needs to be done. 

 

Looking ahead for a solution to this problem

1 answer

1 accepted

2 votes
Answer accepted

Hi @Vishal Bhatnagar ,

Welcome to the community.

The below link has the required information on how to change the emails IDs. 

https://community.atlassian.com/t5/Atlassian-Access-articles/How-To-Atlassian-Access-Change-the-email-address-of-a-user/ba-p/1944400 

Read about What are managed accounts

Thanks for sharing the URL

Highly Appreciated :)

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
Community showcase
Published in Jira Software

Upcoming changes to epic fields in company-managed projects

👋 Hi there Jira Community! A few months ago we shared with you plans around renaming epics in your company-managed projects. As part of these changes, we highlighted upcoming changes to epics on...

14,975 views 37 49
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you