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Changing e-mail of Users existing in current workspace


Hi Team

I have been using JIRA for quite some time We are building a Product and have been using it.

Problem Background

  • Currently the developers are having e-mail id belonging to another domain name i.e (, but as we plan to launch a new product under the Brand Name :, so all developers mapped in will now have e-mail id ( 

Problem in Hand

  • Now the big questions it, how do we change the e-mail ID of same users in JIRA, as a lot of work has already been done and multiple sprints have been executed ?
  • Also, I am using BitBucket for Code Management and it is also linked with JIRA, so what will be the impact there as same set of users are also having account in BitBucket. What needs to be done. 


Looking ahead for a solution to this problem

1 answer

1 accepted

2 votes
Answer accepted

Hi @Vishal Bhatnagar ,

Welcome to the community.

The below link has the required information on how to change the emails IDs. 

Read about What are managed accounts

Thanks for sharing the URL

Highly Appreciated :)

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