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Automation - how to calling rules from another rule

Samuel Bar
Contributor
April 12, 2020

Hi,
I would like to call/trigger an automation rule from another rule:
I have two rules:
1. Rule X
2. Rule Y
Requested action: When Rule X runs, it will call/trigger Rule Y.
I have selected in rule Y the "Allow rule trigger", how do I call/trigger Rule Y from Rule X?

Thanks,
Samuel Bar

 

1 answer

1 accepted

4 votes
Answer accepted
Ste Wright
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 12, 2020

Hi @Samuel Bar

The action in rule X needs to match the trigger of rule Y.

So for example, if rule X assigns the issue to a user and the trigger of rule Y is assignee is not empty, checking the allow box in rule details on rule Y will ensure it runs off the back of the action in X.

Otherwise rules run individual of each other.

Ste

Samuel Bar
Contributor
April 12, 2020

Thanks! now it is clear 

Like 2 people like this

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