Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Auto assign based on issue type in Cloud

In JIRA cloud, is it possible to assign automatically Bugs, Support and Task to me and Improvements to another user using native functionality or is a plugin needed?

5 answers

Hi @Mark Oren 

I don't know if it is good idea to assign it automatically, because what will happen if someone is sick/on vacation? I prefer working with dashboards to accommodate such things. 

But if you really want to do it, you can add a postfunction (Update issue field) in your workflow for bugs, support, and task that assigns the issue to you.

In the workflow for Improvements you can add the same postfunction but add another user. 

Regards

Dave

0 votes

Hi @Mark Oren

Which type of project do you use? Classic or next-gen project?

0 votes
Tarun Sapra Community Leader Apr 09, 2019

Hello @Mark Oren 

It's very much possible using the classic project in Jira cloud to auto-assign issues.

You can do that using components in the Classic project settings. I don't think it's currently possible if you are using next-gen project.

I answered a similar question here

https://community.atlassian.com/t5/Jira-questions/How-to-set-default-assignee-for-Project-in-new-UI-for-JIRA-Cloud/qaq-p/1052958

0 votes

Hello,

You can create two workflows: one for Bugs, Support and Tasks and one for Improvements. Then ad the Update Issue Field post function for each workflow and set the Assignee field to the correct assignee

0 votes
John Funk Community Leader Apr 16, 2019

Hi @Mark Oren  - Did you get the answer you were looking for here? 

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Jira Software

Presenting the "Best of 2020" Jira Software roundup!

Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...

3,761 views 5 15
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you