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Advanced Automation - Creation of a specific issue type triggers creation of related issues

Sounds simple but.....

  • When issue type ABC is created manually THEN
    • Create issue type DEF and make its start date 21 days before the parent issue's due date AND make its due date 14 days before the parent issue's due date

They have a bunch of other issues to be auto-created, but the conditions are similar so no need to list them all.

CALLOUT!   This is in a team-managed project, but I think the same logic may apply to company-managed.   I have no experience in team-managed projects.

I am not sure how to set the date logic.



Thanks in advance!

2 answers

1 accepted

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Answer accepted
Stefan Salzl Community Leader Jun 17, 2022

Hi @Gail Boozer 

How far did you get? Where exactly are you struggling? Could you show a screenshot of your rule and show us where exactly (date logic) the problems are?


Hi Stefan.  Honestly I did not get far.  I'm hung up on how to do the following:

On the new subtasks created from trigger issue (...when new issue type Webinar is created) I have no idea how to set the new subtask start date and due date based on its parent.   I think it requires branching, but I'm pretty sure my last steps in the screenshot are wrong.    

ThanksScreen Shot 2022-06-17 at 8.57.57 AM.png

Stefan Salzl Community Leader Jun 18, 2022

Hi @Gail Boozer 

As far as I got your requirement right the rule in the attached screenshot should deliver the expected result:


Please let me know if this works and was helpful.


Like Bill Sheboy likes this

Thanks Stefan - I will give it a try.   :)

it is PERFECT!   Thanks a million!!

Like Stefan Salzl likes this
Stefan Salzl Community Leader Jun 21, 2022

Awesome! You‘re welcome ;)

Have you reviewed the documentation on using Smart Values for the trigger issue to set values in the issue being created by the automation?

Thanks Trudy.  Yes I did view this but not sure how it applies when I'm using a parent and child issue.   I use smart values all the time in JSM.

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