I have the following automation scenario:
When: Value (Issue Type) change for Create Issue
If: Issue type equals Bug
then: Description = test
My goal is to set a basic template when the user changes the Issue type from a Story to a Bug before the issue is created.
What am I doing wrong?
Hi @Bogomil Shopov and welcome to the community!
The thing is that Jira do not see the initial selection of issue type as a change. Therefore the rule will not trigger. What I would do is just to:
Hope I make myself clear. Let me know if you need any clarifications.
So what you need is the user to have different create screen fields, for the (at least) two different issue types, right?
E.g. for the task (I'll use the Epic issue type for demonstration purposes)
and for the bug
If that's the case, then you need two create at least two different screen schemes, one foe each issue type. For each screen scheme you have to create one screen (at least) which you will then associate to the create issue operation. You can read more here https://support.atlassian.com/jira-cloud-administration/docs/manage-issue-screens/
Let me know if that's what you wanted to do.
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