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is it possible to create a subtask via jira service desk?

SherryX
SherryX
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September 24, 2014

I'm testing a JIRA project with subtask issue types, the project is setup to use JIRA service desk for users.

when I tried to create customer portal for the issue types within the service desk, I could not find subtask issue types, is it possible to create a subtask via jira service desk? Thanks

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Graham Horsman
Graham Horsman December 18, 2014

No. The Service desk portal can only create Parent issues, sub tasks have to be created by a Service Desk Agent.

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