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how w can avoid to generate tickets in jira cloud for specif email subject for inbound emails

Kishor Mudhili
Kishor Mudhili April 11, 2024

how w can avoid to generate tickets in jira cloud for specif email subject for inbound emails

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Mirek
Mirek
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April 15, 2024

Hi @Kishor Mudhili 

Maybe setting up a rule directly on mail account (specific wording in the subjects) that would do something with those emails before Jira would process them?

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Kishor Mudhili
Kishor Mudhili April 15, 2024

@Mirek  can u please share some sample rules ?

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