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how to get calculating SLA time remainng in JIRA cloud

Kishor Mudhili April 10, 2024

hi all,

 

how do we get calculating SLA time remainng in JIRA cloud. i want to get the reports for all issues with SLA Remain time. 

1 answer

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Vitaly_Berezovsky_SaaSJet
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
April 10, 2024

Hi @Kishor Mudhili 

You can realize this using our add-on SLA Time and Report for Jira.

 

You need to open the Grid Table to monitor task fulfillment.

0f8522c6-acfa-4730-a815-7e81a330e367.png

 

After you can see Enhanced/Elapsed time hints (for SLA timers and on column hover) with:

  • start and target dates;

  • demonstration of data on the percentage of completion SLA to the target date, elapsed and remaining time;

  • SLA status;

  • type of the Calendar used to calculate time.

4f923f9c1-f1c4-4de1-9519-89dadaa3c2ff.png

 

You can also export a table report as XLSX or CSV files with elapsed time.

 

The application has a 30-day trial period and is free for small teams (up to 10 users), so you can check how well it suits you. My team developed it so our support team can help you with the settings

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