dynamic fields for access requests/catalog items

Question

I want to create an option where users can select multiple apps and then groups within the app.

How can i setup dynamic drop downs.

EX:

select app A

groups for AppA are presented, user can select multiple

User can select app B

groups for AppB are presented, user can select multiple.

(etc etc....)

I want the AppA-B and the associated groups to be listed on a database or sharepoint list so they can be dynamic per each request.

Cathi Davey · Answer

Welcome!

Jira Service Management's Forms allow for dynamic fields and conditional logic.

* See it in action here as #3 on the list: https://community.atlassian.com/t5/Forms-Articles/30-Days-of-Demos-A-closer-look-at-new-form-building-features-in/ba-p/2060148
* Try it out here: https://www.atlassian.com/software/jira/service-management/resources/jira-form-builder-demo

For the values, Forms can retrieve JSON data from REST APIs and use this data to populate choice lists. More info here: https://support.atlassian.com/jira-service-management-cloud/docs/add-or-unlink-a-data-connection-from-a-form/

Also, if you're using Jira Service Management Premium or Enterprise, you should explore leveraging the built-in Assets functionality where you could manage those lists and schemas directly within Jira.

* https://www.atlassian.com/software/jira/service-management/product-guide/tips-and-tricks/assets-cloud-get-started 
* Watch on-demand demo

Hope this helps