30 Days of Demos: A closer look at new form building features in Jira Service Management

[#1]

Welcome! To help Jira Service Management users get to know the new form builder (formerly ProForma), we're releasing one video a day for 30 days. 

Each video is roughly two minutes. Every day we'll cover one feature of the new form builder. Why not release one big demo video? Two reasons.

1. Long videos are great for overviews and demonstrating how new features fit into existing workflows. You can find such a video in the Lightning Talk Series. These short videos have a different purpose -- to educate you on the details.
2. We're hoping a library of feature-specific videos will be an easy resource for people who want to learn more about each feature. At the end of the 30 days, you'll have a video library you can refer to whenever you need it. Click here to see the YouTube playlist.

Form feature demos 

This list of demo video topics will be updated as we publish each video. Watch and bookmark this page to save as a reference whenever you need it.

1. Rich text editor | Watch here
2. Question and field types | Watch here
3. Dynamic fields and conditional logic | Watch here
4. Form settings and naming your forms | Watch here
5. Linking form fields to Jira fields | Watch here
6. Create a form from a template | Watch here
7. Multi-lingual support | Watch here
8. Adding sections and questions to forms | Watch here
9. Update requests on the customer portal | Watch here
10. Using multiple forms on the portal | Watch here
11. Create requests from your form | Watch here
12. Add a form to a request | Watch here
13. Using multiple forms on a request as an agent | Watch here
14. Automation: Form triggers and conditions | Watch here
15. Automation: Form actions | Watch here
16. Workflow validation with forms | Watch here
17. Submitting and locking forms | Watch here
18. Reopen forms | Watch here
19. Third-party data and REST API | Watch here
20. User lookups | Watch here
21. Validation: Standard validation | Watch here
22. Validation: Regex and character count | Watch here
23. Validation: Choice and multiple choice | Watch here
24. Internal and external forms | Watch here
25. Reporting on your form data | Watch here
26. Moving form elements | Watch here
27. Form building guide | Watch here
28. Cloning and copying forms | Watch here
29. Forms roadmap and coming soon | Watch here
30. How will you use your new form builder? | Watch here

Want to see more?

Is there something not on the list that you want to learn more about? Leave a comment below and we'll either answer in the comments or make another video about it. 

[Taranjeet Singh]

@Peter Preston Great initiative for educating users about new Forms features! It is going to be very interesting and useful.

Where would these short videos be published and shared in the Community?

[Peter Preston]

Hi @Taranjeet Singh - I'll update this post with links to each video as published. They're all going onto YouTube and will be made into a playlist once they're all published. 

[Taranjeet Singh]

That would be great, @Peter Preston ! A Youtube playlist for Forms features sounds great as well!

[Jimmy Seddon]

This is great @Peter Preston! Thank you for putting the time and effort into this!

[Sharon Paulson]

This is amazing. Thank you @Peter Preston 

[Elspeth Kelly]

Amazing!