Why "Anyone can sign up for a customer account on my Customer Portal" is not shown?

[mossupport]

I'd like to enable Public Signup for customer in JIRA Service Desk.

So I refer https://confluence.atlassian.com/adminjiraserver/enabling-public-signup-and-captcha-938847032.html.

1. I can set Public in Mode and refer below section

Enabling public signup for JIRA Core and JIRA Software

2. I can set enable on Applications>JIRA Service Desk>Configuration>Public signup 

3. I can not see Anyone can sign up for a customer account on my Customer Portal from Project administration > Customer permissions.

Enabling public signup for JIRA Service Desk

Please help me! What are wrong with me?

[Gabriel Senna]

Hi there,

The way to configure this would be:

Go to the project "Settings" -> Customer Permissions -> the option should appear to you.

If it's not showing, could you please send us an screenshot from what you are seeing?

[Tilia Labs Inc.]

We are having the same problem.  See screenshots.

[Karim Belhadj]

hello @mossupport  i have the same problem , have you any solution !!

[Matthieu ROBIN]

+1

[Najjar _Innovura_]

+1

[JConstantine]

The same problem here. Is there any solution to this?