Whitelisting Files in JSM

Dean Burston
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December 18, 2024

Hi all,

This is my first post so please be kind :)

We are looking at going live with JSM in Q1 2025 and I have a question about whitelisting file types on issues.  It appears that we are presently unfiltered and anything is allowed, I tested this by created an exe file and JSM allowed this.  Naturally, file types like exe can be very harmful as can contain malware with relative ease, therefore a whitelist should be positioned to protect our business against unwanted file types.

How does JSM handle this today please, from what I have read this is not in place today, surely it is, can anyone please support me on how this is handled?

Thanks,

Dean

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