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What kind of licences, is required for the approver role, e.g. the requestor's manager? Or can the business approval be performed in the customer role? Thank you!

What kind of licences, is required for the approver role, e.g. the requestor's manager? Or can the business approval be performed in the customer role? Thank you!

This question is in reference to Atlassian Documentation: Configuring JIRA Service Desk approvals

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2 answers

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Thank you very much for the fast response. Great News! Is there already a release date known for 3.2.0? thx

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0 votes

They can just be Customers if you would like.

This functionality is NEW and hasn't been released in JIRA Server yet. It should be in the 3.2.0 release.

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