Visual Issue with JSM

[Nermin Dolic]

As of yesterday (5/2/24) I have noticed that just on my laptop when scrolling down to the bottom of the page, there is an additional white space that shows a gap of nothing but just white blank space. Is any else experiencing this issue? 

[Dan Breyen]

Hi @Nermin Dolic welcome to the community.  I'm not experiencing the same thing that you have.  Does that ticket only have 3 responses?  Does it display differently for someone else on that same ticket?  What happens if you use a different browser on your laptop?

It might be a browser setting.  I know Jira doesn't like zoom levels different that 100%.

[Nermin Dolic]

@Dan Breyen I just tested in Edge and it's doing the same thing there. I do use 80% on my zoom size as I don't like the text and dashboards appearing too big for me. Odd that it just started as of yesterday though. Before that, I was always using 80% zoom and never had the issue before. I know others on my team have reported the same thing, just not sure if they are using the same zoom % as me. 

[Dan Breyen]

@Nermin Dolic if you've tried setting your browser to 100% and it still is a problem, as you have a Cloud Premium license, you can open case with Atlassian Support and have them chime in.  

I took a quick look at Atlassian's Jira site and didn't find anything open.

[Nermin Dolic]

@Dan Breyen Just tried with 100% zoom and still doing the same thing for me. 

[Grant]

Same for me - full screen or not

ticket logged