Validator on date from Customer Portal in jira service desk
Prashant Mali
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1 answer
Angélica Luz
Atlassian Team
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Hi Prashant,
It's possible to set a validator in the workflow, so if the customer chooses "Today" it will show an error.
Please, go to the Project settings > Workflows > Select to edit the desired workflow > Select the Diagram view > Click on the transition "Create issue" > Validators.
On the next page, click "Add validator" > Date Compare Validator > Add. Now, on "Date" you must select the custom field and configure as below:
After that, save the workflow.
Please, give it a try and let us know how it goes.
Regards,
Angélica
Esther Strom
Community Leader 
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