Hi Team,
I've a user in my project with Service Desk Team permission. However, she I find this error in the email logs.
Date | Status | Key | Details | From | Mail subject | By handler |
---|---|---|---|---|---|---|
21/Nov/23 9:22 AM | FAILED | You do not have permission to access this Request Type. | erin.wilson@galepartners.com | test | Jira Service Management Mail Handler |
Welcome to the community.
Would suggest checking the below options:
Hope this helps.
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