I'm hoping this is available and I'm just not finding it. I've added the 'Updated' column to our service desk queue, but I'd like more detailed information - in the form of a timestamp. Is it possible to show the time a ticket was received/updated as well as the date?
I would suggest adding a text field where you will put the exact date format that you want using an automation (Here is the documentation: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/)
Then display this field in your queue
Thanks for the suggestion. Even though this would work, it would add a ton of unnecessary rule executions. Also, I've found the extended date is already available and even presented when hovering over the simple date. I just want it to display by default, rather than needing to hover over it.
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