Hi community!
We configured automation in JSM such a way that in action item it will send email to the approver with all the ticket details includes attachment by clicking attachment link from mail automatically it downloads the document which is attached as shown in below SS
But now while clicking on the URL, attachment is not getting downloaded we are getting error as below
Can suggest us how to come over this issue?
Thanks in advance
Hi @Bhargav Sai Pilla and welcome to the Community,
does the Approver have a Jira Software and/or JSM Agent License?
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