Unable to download the attachment from mail
Bhargav Sai Pilla
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Hi community!
We configured automation in JSM such a way that in action item it will send email to the approver with all the ticket details includes attachment by clicking attachment link from mail automatically it downloads the document which is attached as shown in below SS
But now while clicking on the URL, attachment is not getting downloaded we are getting error as below
Can suggest us how to come over this issue?
Thanks in advance
1 answer
Rebekka Heilmann _viadee_
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