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Turn off suggestions field reporter

I really want to turn off this suggestions for field " Reporter"

Do Jira has this feature ?

Many thanks.

Screenshot_1.png

2 answers

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Jack Brickey Community Leader Aug 29, 2022

No this is not configurable.

Hi @cuong_nt1

As @Jack Brickey suggests, you can't configure the list of suggestions. It may be worth noting that the field "Raise the request on behalf of" is only visible to Service Desk Agents.

Customers do not see this field when raising a ticket. Maybe that may reduce any concerns you may have?

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