Turn off suggestions field reporter

cuong_nt1
Contributor
August 29, 2022

I really want to turn off this suggestions for field " Reporter"

Do Jira has this feature ?

Many thanks.

Screenshot_1.png

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Jack Brickey
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 29, 2022

No this is not configurable.

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Walter Buggenhout
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 29, 2022

Hi @cuong_nt1

As @Jack Brickey suggests, you can't configure the list of suggestions. It may be worth noting that the field "Raise the request on behalf of" is only visible to Service Desk Agents.

Customers do not see this field when raising a ticket. Maybe that may reduce any concerns you may have?

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