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Timetracking Reports in Service Desk

Support
Support January 31, 2018

Is there a 'timesheet' like report for work logs in service desk? We need a way to make sure all hours are in for the day, we have the option to log work running, but I am not finding a report of all time logged for the day. In JIRA we use Tempo-Timesheet. Is there something like this for service desk????

 

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Deniz Oğuz - The Starware
Deniz Oğuz - The Starware
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January 31, 2018

You can use WorklogPRO. It has also service desk specific view for viewing timesheet for organization in addition to lots of custom views. 

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Support February 1, 2018

This looks good, but our service desk is cloud based, so it wont work for us, unfortunately.

This does look better than the current Tempo-timesheet we use in Jira though. Something to keep in mind!

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