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Time to SLA - Elapsed - Remaining percentage incorrect

Werner Grundlingh
Werner Grundlingh
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May 24, 2023

SLA Panel - One of the boards is showing the incorrect percentage for the time elapsed and remaining this is only the progress bar the actual start time and end time is fine but the bar at the bottom of the panel has a percentage of 356256654% 

 

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Tuncay Senturk
Tuncay Senturk
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May 24, 2023

Hi @Werner Grundlingh 

Welcome to the community!

This appears to be a potential bug that requires further investigation.

Could you kindly submit a ticket through this link? Our dedicated support team will promptly address the issue and work towards a resolution.

As a member of the team, I will personally follow the progress.

Thanks!

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Werner Grundlingh
Werner Grundlingh
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May 24, 2023

Hi @Tuncay Senturk ticket submitted thanks.  

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Tuncay Senturk
Tuncay Senturk
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May 24, 2023

Thanks!

Like • Sayed Bares _ServiceRocket_ likes this
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