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Tabs not showing in issue view

Asher Francis February 6, 2024

Hi all

Tabs are not showing in my issue view - or even in the Request type associated with the issue type. All the fields on the tabs are showing in the main issue view.

I can confirm that:

- The "Edit" action in the screen scheme is pointing to the correct screen that has the tabs

- The context on all the custom fields is set to all projects

Even if I set up a request type associated to the issue, and click on "Issue view", it does not pick up the custom tabs. I don't see the tabs in this view in order to add the custom fields to it

Screenshots below:

2024-02-06_11-38-58.png

 

 

 

2024-02-06_11-40-22.png

 

 

 

2024-02-06_11-41-03.png

 

 

 

2024-02-06_11-42-05.png

 

 

2024-02-06_11-42-47.png

 

2 answers

0 votes
Marc - Devoteam
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February 6, 2024

Hi @Asher Francis 

Tabs are only used in issue view not in request view.

But tabs only become visible if any field(s) on the tab are containing information. If all field(s) on the tab are empty, they will not be visible.

Tabs are on screens, screens are in screen schemes, on the issue type screen scheme its defined which issue type is using what screen scheme.

Asher Francis February 6, 2024

Hi Marc,

Thanks, all of this is configured correctly. I have other issue types with almost exactly the same configuration that work fine - even when the field values are empty

0 votes
Asher Francis February 6, 2024

Note: the screens and request types were duplicated from existing screens and request types and modified slightly

Chris Lee June 18, 2024

I have a similar problem. Did you find a solution?

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