Some Jira SLAs did not start

Rob B
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June 26, 2019

We have noticed that some SLAs have not started on random issues. Is there a way to re-run/recalculate them?

We are using Jira SD 3.16.1

1 answer

Rob B
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June 26, 2019

Hi, thanks for the quick reply.

Can the workaround be done in firefox? Our Chrome is locked down unfortunately.

Thanks

PVS
Banned
June 26, 2019

Yes you can do any ware internet exposer also  

Rob B
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June 26, 2019

Sorry if im being stupid, but im putting the below url in and getting website cannot display page error or blank in firefox

https://domain/rest/servicedesk/1/servicedesk/sla/admin/task/destructive/reconstruct?force=false

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