Slack - JIRA linkage not working

[Alejandro Alcuaz Temiño]

Hello everyone,

We have been using the Slack integration for a while now, but yesterday one of our teams reported that they got a notification saying the following: "We didn't find any Jira sites associated with your account. If you are using Jira Server or Data Ceneter, please click here." 

They tried to log out and log back in, but unfortunately they keep getting the same message.

We suspect that the problem comes because of some issue with the agent license or customer license, as we have both those license types.

Could this be the case?

Thank you.

[Emel Doğrusöz]

@Alejandro Alcuaz Temiño , if the issue persist, you may want to check the Jira-Slack integration app of Actioner: https://actioner.com/app-directory/jira-software-22

Note that it's way more feature rich, and offers a generous free plan. Let me know in case you have any questions!