Set Single Group Picker field to it's previous value on workflow transition

Allie Stewart
Contributor
November 22, 2024

Hi,

One one of my workflow transitions, I need to set the value of my field "Support Team" back to it's previous value.  This field is a single user group picker.

  • I've tried using {{fieldChange.fromString}}, {{changelog.from}}, etc. in the workflow on "set field" post function but that doesn't work.
  • I've tried to do this in Automation using the smart values above, but that doesn't work either.
    • { "fields": { "customfield_10132": { "value": "{{fieldChange.fromString}}" } } }

And the automation throws errors like this: 

(Class com.atlassian.jira.issue.fields.rest.json.beans.GroupJsonBean), not marked as ignorable at [Source: N/A; line: -1, column: -1] (through reference chain: com.atlassian.jira.issue.fields.rest.json.beans.GroupJsonBean["id"]) (customfield_10132))

 

I can't find documentation on how to set to a previous value of a user group picker.  Can anyone give me a little guidance?

Thanks.

 

 

1 answer

0 votes
Jehan Bhathena
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 23, 2024

Hi @Allie Stewart 

For Single Group Pickers the fromString, there is a square bracket in the value :

image.png

Try creating a variable with the below smart value, and updating the field with the variable:

{{fieldChange.fromString.substringAfter("[").substringBefore("]").trim()}}

image.png

 

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