Want to develop a range of operatonal and SLA reports for problem management. What extra can I do using All in One reporting plug in to what is availible within the core product?
We have a newJIRA cloud pluginto address Service Desk reporting usecase .
Use cases
Create overall satisfaction, SLA & custom charts & reports across all of your service desk projects within minutes.
Publish and share Service Desk reports with all your stakeholders and bring reporting transparency to people even outside the Service Desk team.
Perform analysis across Service Desk projects, slice and dice your data, analyze ticket age and optimise your cycle time with powerful filtering and analysis tools provided by VIEW26.