Request Types not displaying in Customer Portal view
We created different Request Types for different types of request and then grouped them in a Portal Group. For example, Banx Portal group has multiple Request types (image1). But in the Customer Portal, none of the Request Types display (image2). This was working until recently. I've ensured that they are "Allowing Suggestions' in the Knowledge base in the project as well as ensure they are not hidden.
1 answer
Asmath Basha S
Rising Star 
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.