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Related knowledge base articles is empty

Petru Negrusa October 1, 2024

Hi,

We have confluence and Jira data center. Before this, everything was fine when creating a task in Jira Service Management, articles from confluence were visible. After updating Jira to 9.12.13, I noticed that articles from confluence are not displayed. Can anyone suggest the reason?2024-10-01_14-16.png

 

2024-10-01_14-18.png

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