How do we enable email address verification on the Service Desk Portal or is this even possible?
When users email requests into our service desk for the first time they receive an email verification with the link to the Portal. We would like similiar functionality for anyone registering with the Portal directly as currently it just logs people in.
This link has opened up questions around spoofing https://www.theregister.co.uk/2020/04/07/servicedesk_security_advisory/
Any advice please?
