I am connecting my Jira Service Desk to an Outlook inbox, which is showing no issues with the connection based on the Jira email testing tool. However, some emails are skipped and not sent from the inbox to the Jira Service Desk tickets queue. The issue happens occasionally, and even if the same sender sends follow-up replies to the same email, JIRA Service Desk don't sync it. Any body experienced the same?
Hello there Cloud Community members! Today, we’re thrilled to announce Jira Service Management, the next generation of Jira Service Desk. Jira Service Management touts advancements in IT service ...
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