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Not all records store into the Google Sheet

Nick Chan
Nick Chan November 21, 2024

So I have been trying to use the Jira Cloud for Sheets, what i am facing now is looking to the latest ticket, not all the tickets are included inside the sheet, some of the ticket are missing. Is there any way to help?

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Tomislav Tobijas _Koios_
Tomislav Tobijas _Koios_
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November 21, 2024

Hi @Nick Chan ,

There have been some changes to Jira Cloud for Google Sheets app. You might want to check this out: Announcement: Important Update in Jira Cloud for Google Sheets and Excel Integrations (announced yesterday).

Or it might be that just the search query needs to be updated. Can you share some additional info such as what query are you currently using and which tickets in particular are missing?

Cheers,
Tom 

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Nick Chan
Nick Chan November 21, 2024

Thanks a lot Tom,

Just have a quick look through on how to adjust the JQL, and seems like the Status section do not include all the Status, so I just add it in and problem are solved.

Regards,
Nick

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