Need help creating a report!

Alison Files
Contributor
January 23, 2025

I am trying to create a report that gives me the following information:

Ticket location is Woodinville

Ticket Summary does not contain Employee Termination or Employee Onboarding 

I thought it would be something like "Ticket Location" ~ Woodinville and Summary ~! "Employee onboarding" and Summary ~! "Employee Termination"

I'm fairly new to report creation - I can do basics, but this one is baffling me.

Thanks,

Alison

2 answers

0 votes
Carla Ann K_ Rowland January 23, 2025

Try:  Ticket Location" ~ Woodinville and (Summary ~! "Employee onboarding" OR Summary ~! "Employee Termination")

0 votes
Pavel Rusakov
Contributor
January 23, 2025

H! Please try this

"Ticket Location" ~ "Woodinville" AND summary !~ "Employee onboarding" AND summary !~ "Employee Termination" 

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