Migrating issues from one project to another project

[Jeevan Kumar K G]

Hi team,

We have two service projects IISD and IS. We want to migrate all the issues from IS project to the IISD project.

[Joseph Chung Yin · Accepted solution]

@Jeevan Kumar K G -

Welcome to the community.  If your two projects have the same project configurations and setup + users (i.e. agents are the same etc...), then you can just use Advanced search to obtain a listing of all issues from one project and conduct a bulk operations of issues moves to another project.

See reference link - https://support.atlassian.com/jira-service-management-cloud/docs/edit-multiple-issues-at-the-same-time/

Please note that the issue key will automatically be changed from the original project into the target project once the the move operation is completed.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

[Florian Bonniec · Accepted solution]

Hi @Jeevan Kumar K G 

Like @Joseph Chung Yin said you can do a bulk change to move all the issues. You will have to fix Customer Request Type that will not be the same (even if they have the same name)> If you have a 1 = 1 issuetype request type you could do a automation rule to set the request type after the move. Otherwise you could add a label with the current request type then update the issue based on that.

Regards