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Jira - urgent renewal account has been suspended

Atlassian Admin March 9, 2024

Hi i need help with geeting an account unsuspended pending payment during the coming week. thanks.

4 answers

2 votes
Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 9, 2024

@Atlassian Admin -

Please contact Atlassian Support (https://support.atlassian.com) to file a formal support ask for direct assistance.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

 

1 vote
Teodora _Old Street Solutions_Tempo_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 9, 2024

Hi @Atlassian Admin 

I suggest you log a support request in Atlassian's JSM support portal.

0 votes
Jehan Bhathena
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 9, 2024

Hi @Atlassian Admin 

Added the Atlassian tag to this thread, they should get back on this same thread.

0 votes
Atlassian Admin March 9, 2024

Already did. No one has replied.

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