Jira Servicemanagemet Assets Importer Mapping Error - Something went wrong. Contact administrator

[Sebastian Rosenkranz]

Hi everyone!

My problem is based on the jira Mapping Endpoint. Every Time I want to update or upload my Mapping/Schema, it either works or I get this Error Message: Something went wrong. Contact administrator with the Error Code 500, and I simply dont know what the Error is, if im doing something wrong or if Atlassian has some Problems on their end.

This is my Code, the Mapping is a JSON object, which works, because I got the Importer Working, but as I said, sometimes it works and sometimes it doesnt.

response = await api.asUser().requestJira(route`/jsm/assets/workspace/${workspaceId}/v1/importsource/${importId}/mapping`, {
            method: "PUT",
            body: JSON.stringify(mapping),
            headers: {
                Accept: "application/json",
                "Content-Type": "application/json"
            }
        });

BTW. I first check if there is already a mapping, and then I use the PUT or PATCH HTTP-Request if I need to update it or create it like in the Atlassian Dokumentation: https://developer.atlassian.com/cloud/assets/rest/api-group-importsource/#api-group-importsource

I already tried to change some stuff in the request code block, and the mapping as well, but nothing worked, its just luck based, if it works or not.

I cant show you all of the Mapping because of my work, but here a little snippet I made with one Object and Attribute and everything is like that (of course without the externalIdPart:true on everything):

export const mapping = {

 $schema: "https://api.atlassian.com/jsm/assets/imports/external/schema/versions/2021_09_15",

 schema: {

 objectSchema: {

 name: "Importer",

 description: "Data imported from ...",

 objectTypes: [

{

 externalId: "object-type/device",

 name: "Device",

 description: "Device from ...",

 attributes: [

{

 externalId: "object-type-attribute/device_id",

 name: "ID",

 description: "ID of the object",

 type: "text"

}

]

}

]

}

},

 mapping: {

 objectTypeMappings: [

{

 objectTypeExternalId: "object-type/device",

 objectTypeName: "Device",

 selector: "devices",

 description: "Mapping for Devices",

 attributesMapping: [

{

 attributeExternalId: "object-type-attribute/device_id",

 attributeName: "ID",

 attributeLocators: ["id"],

 externalIdPart: true

},

]

}

]

}

};

[Luis Henrique Gomes da Fonseca]

Having the exact same problem

[dberrutti]

Having the exact same problem...sometimes it works, sometimes it doesn't.