Hi,
We are in the middle of testing Jira Service Desk and we experienced this issue:
https://jira.atlassian.com/browse/JSDSERVER-5645
It was fixed in JSD version 3.12.1 but for now the newest version ready to install is 3.12.0:
https://marketplace.atlassian.com/plugins/com.atlassian.servicedesk.application/versions
And we have it already.
When version 3.12.1 will be available to installation?
Best regards
--
Seweryn
Hi Seweryn,
Sorry to hear that you have been effected by this bug. As you have noted, this bug is expected to be fixed once the 3.12.1 version has been released. However I do not have an exact date, nor do I have an official estimation of when this version will be released to the public.
You could review the previous Jira Service Desk release notes to get a sense of the typical release cycle for Service Desk. Incremental releases like this in recent history have tended to appear about once every 3-8 weeks usually. However this is not a guarantee that this pattern will continue.
I would recommend watching the current Release notes page for updates, and/or that marketplace version link you posted to see when this will become available,
Regards,
Andy
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.